Frequently Asked Questions

What is full fibre gigabit broadband?

Full fibre broadband means the connection to the internet uses fibre optic for the whole of the route into our homes, all the way from the exchange. It’s a seamless, future-proofed connection capable of ultrafast speeds up to 1Gigabit (1000Mbps). It’s the next generation of connectivity and is 15x faster and more stable than part-fibre services – which use copper for the last part of the connection.

Full fibre brings endless possibilities with a connection that is built for the future. No matter how many devices you hook up, your internet will be as fast, stable and reliable as you need it to be.

Where will Lightspeed be based?

We will be based in Spalding, Lincolnshire. We are in the process of finalising our office location and will announce it soon.

How much will Lightspeed Broadband cost?

We’ll offer a range of packages to meet the needs of homes and businesses and we’ll announce the details of these closer to the first customer connections. Register here to receive email updates.

Who can I contact about the build in my area?

Plancast are our build partner in Boston, Holbeach, King’s Lynn, Skegness and Long Sutton. For any questions or to report an emergency at any of our sites in these areas please call Plancast on 01775 830 073. Find out more here.

RCU Solutions are our build partner in Bourne, Market Deeping, Sleaford, Stamford and Spalding. For any questions or to report an emergency at any of our sites in these areas please call RCU Solutions on 01775 830 071. Find out more here.

Are you hiring?

We’re looking for passionate experts to join our team, check our latest roles here.

Will you be hiring locally?

We are keen to make jobs available locally and we’ve already started hiring. Check out our careers page for the current vacancies now.

Will you wholesale your services?

We’re focused on providing full fibre broadband and Wi-Fi services to homes and businesses directly. As our network expands, we may consider wholesale in the future.

How can I find out more information?

Register for updates here.

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Or email us at:

Lightspeed Fibre Holdings Ltd

Pine Grove Enterprise Centre

Pine Grove


East Sussex



Telephone: 01892 956 484